The sales training covers the processes for sales representatives from the creation of a lead via creation of a sales order to the sales order pending fulfilment.

The processes covered include: Lead Creation, Viewing Leads, Prospects and Customers, Adding Contacts to Leads, Prospects and Customers, Lead to Prospect Conversion & Creating an Estimate, Manually converting an individual lead into a prospect, Manually converting a company lead into a prospect, Preparing an Estimate; automatically changing a Lead to a Prospect, Prospect to Customer Conversion & Creating an Order, Manually converting a Prospect to a Customer, Converting an estimate to a sales order, Creating a sales order from scratch, What if an item is not in stock?, Communicating with the Customer, NetSuite on-the-go.