NetSuite’s OpenAir is available as a stand-alone PSA software solution or integrated with existing enterprise systems. It is designed to help gain the most from your projects and people with:

  • Project Management
  • Resource Management
  • Timesheet Management
  • Expense Management
  • Invoicing
  • Reporting and Dashboards
  • OpenAir Connect
  • Salesforce Connector

Project Management


NetSuite OpenAir project management software enables project managers and team members to collaborate on projects and maintain current and accurate project status at all times, allowing managers to proactively identify and resolve potential threats to the success of each and every engagement. The result is a significantly improved project completion record, more satisfied clients, and reduced non-billable work.


Deliver Projects on Time and Within Budget


This highly efficient online project management solution makes it easy for team members to update project status from anywhere in the world, while project managers can quickly view project status through Gantt charts or use task completion reports to identify and drill down to tasks that might be at risk.


Estimate Project Profitability and Generate Forecasts


Create revenue and cost estimates for engagements, and use “what if” project planning scenarios to optimize price, margin, billing rates, and staffing. OpenAir project management software enables you to view pipeline reports, gaining visibility into future enterprise revenue and profit opportunities.


Increase Client Involvement


Deepen your client relationships with OpenAir project management software by giving them access to detailed project status reports. Project management tools including Gantt charts, exceptions reports and project status summaries give clients the information they need to remain proactively involved and up to date on project progress.


Integrates with Microsoft Project


A simple wizard lets project managers exchange plans between OpenAir online project management software and Microsoft® Project, retaining all dependencies, task assignments and other relevant project management data. This enables project teams to collaborate online, track time to specific projects and tasks as well as quickly and easily integrate project planning with resource allocation.


Resource Management


With NetSuite OpenAir’s resource management software, you can make sure that the right resources are working on the right projects, based on a real-time project timeline, and as the project evolves. Increase resource utilization and manage and deploy resources to projects based on employee’s skills, interests, experience, and availability.


Track Skills and Availability


With resource management software from NetSuite OpenAir, you have centralized access to up-to-date, easily searchable profiles of resources skills, interests, experience, language expertise, work preferences, availability, and more, empowering you with the information you need in real-time. Update skills and schedules centrally, or allow users to directly manage and update their profiles.


Automate Resource Management Requests and Bookings


Looking to assemble the best qualified project teams? OpenAir’s powerful resource booking/request workflows allow you to automate the process to map to your business and resource needs.


Manage Resources Globally


In today’s global economy, it only makes sense that the right resources should make up a project team, regardless of their physical location. With OpenAir, you can manage a dynamic, global pool of resources, from one, central system. Deploy resources around the globe, bill their rates in the right currency and attribute their work back to the correct project teams internally.


Forecast and Report on Resources


View resource reports to determine staffing needs and improve employee utilization rates. Use robust utilization reporting, including capacity planning (FTE) forecasts and utilization by hierarchy (offices, line of business, etc) to drive financial forecasts (billings, revenue, margin) off of staffing plans.

Timesheet Management

When it comes to timesheet management, you need to make it simple and easy for employees to use. With NetSuite OpenAir, users can quickly and easily capture detailed timesheets, whether in the office or on the road.

Manage Timesheets to Match Your Business Needs

Organize timesheet management the way that makes the most sense for your business needs, making it easy for your employees to know what they need to track and where and automate approvals accordingly. Submit timesheets for approval based on your unique business processes or customize the approval process workflow by client and project, routing for line, multi-level or project-based approvals. Create timesheets from scratch or save time by duplicating previously entered timesheets. Track the progress of timesheet management and approvals, including leave tracking and vacation time, putting visibility and control back into the hands of the users.

Online, Offline, or Mobile Timesheet Entry

As a software-as-a-service (SaaS) solution, OpenAir provides users with the ability to enter timesheets and approvals online, anytime, anywhere, using a standard browser and an internet connection. With OpenAir Mobile, users can stay connected, even while on the road. Enter timesheets on the go with applications for the iPhone and BlackBerry, or access OpenAir with any PDA or WAP-enabled phone via standard internet connections.

Coordinate Timesheet Management and Tracking with Projects

Manage timesheets to the level of detail required by each unique project, and your overall business needs and integrate time tracking with OpenAir’s project management module to enable real-time updating of project status and results against key deliverables. Track time worked by project, phase and/or task and add any notes or descriptions required. Allow time tracking to be distinguished by billable or non-billable time for more expedited project and time billing.

Invoicing and Billing

Easily and efficiently manage and analyze project finances with NetSuite OpenAir’s project accounting software. From bid preparation through time and expense tracking to client billing and internal charge-backs, OpenAir project accounting and billing software provides powerful tools to perform these processes across multiple offices and mobile employees.

Master Project Accounting

Project accounting varies from project to project, differing in the resources they require as well as their duration and changes to budget. In a complex services industry, no longer is project cost simply based off of employee labor times a static hourly cost. OpenAir project accounting functionality takes the headaches out of calculating project profitability so you can quickly identify and repeat the most profitable projects.

Manage Client Billing

OpenAir’s project accounting billing engine offers extreme flexibility in managing client billing, handling both fixed fee and time and material billing on the same project. Automated billing rules guarantee that all billable work and expenses are accurately captured and timely billed to your clients in order to increase your quote-to-cash cycle and improve cash flow.

Recognize Revenue

OpenAir understands that each services business recognizes revenue according to its own unique schedule and guidelines. Therefore, OpenAir’s project accounting functionality provides revenue recognition separate from project billing to support exactly how your organization measures profitability.

Seamless integration to enterprise applications

NetSuite OpenAir understands how important it is for your information to flow from a single point of entry throughout all of your existing business systems. While you’re looking to the cloud to support your professional services automation (PSA) needs, you have existing systems in place. It is critical that systems new and old work together to contribute to profitability, project margins, resource utilization, and the visibility provided by an end-to-end integrated services resource planning (SRP) solution.


To meet this need, OpenAir Connect provides a set of integrations with customer relationship management (CRM), sales force automation (SFA), human resources (HR), financial/enterprise resource planning (ERP) applications and more.


Available as a powerful addition to NetSuite OpenAir’s advanced PSA software, OpenAir Connect ensures that you get all the benefits of the cloud, without sacrificing your existing technology investments and business processes.

Front office system integration

OpenAir Connect helps make the flow of information from pre-sales to forecast to execution seamless via pre-built integrations with customer relationship management (CRM) and sales force automation (SFA) systems, including:

  • NetSuite
  • Siebel/Oracle
  • Microsoft Dynamics CRM

OpenAir also integrates with standard Microsoft® applications including Excel®, Word®, Project®, Outlook®, as well as human resources systems.

Back office system integration

OpenAir Connect helps continue the flow of information straight through to your back office via pre-built integrations with financial applications, including accounting packages such as:

  • NetSuite
  • Sage MAS, Peachtree, Accpac and Sage Pro (SBT)
  • Epicor
  • QuickBooks
  • Microsoft Dynamics GP/Great Plains
  • Proprietary accounting systems

For services businesses who have invested in ERP systems for the enterprise, OpenAir Connect integrates with leading ERP systems, including:

  • NetSuite
  • SAP
  • Oracle Financials, PeopleSoft and JD Edwards