KPIs in Wholesale and Distribution

NetSuite recently commissioned SL Associates to research what KPIs were most important to NetSuite’s wholesale & distribution customers and what results they were getting through using NetSuite.

These KPIs fell into a number of categories as follows:

Business Visibility

360° Visibility & Actionable Insights.

Financial Management

Collection Time for Accounts Receivables, Revenue Performance, Gross Margin Performance, Time to Close Financial Books, Days Sales Outstanding & Accounting Staff Productivity.

Inventory Management

Inventory Costs, Obsolete Inventory Carrying Costs, Fulfilment Rates and Back Orders & Planning Cycle Times.

Customer Management

Customer Back Orders, Delivery Efficiency & Shipping to Customers.

IT Management

IT Support Resource Costs, Cost to Purchase and Maintain Servers & Business Continuity/Disaster Recovery Costs.

Improvements were found across all KPIs including collection time for accounts receivables between 30 to 50% and reducing inventory costs by 20 to 30%.

For a copy of the report please fill in our contact form.