KPIs in Manufacturing
NetSuite recently commissioned SL Associates to research what KPIs were most important to NetSuite’s manufacturing customers and what results they were getting through using NetSuite.
These KPIs fell into a number of categories as follows:
360° Visibility & Actionable Insights.
Revenue Recognition Management, Time Required for Compliance Support, Audit Completion Time, Reporting Time and Resources, Time to Close Financial Books, Accounting Staff Productivity & General Ledger Consolidation Time.
Manufacturing Visibility & Performance
Staff Utilisation, Inventory Carrying Costs as % of Revenue, Obsolete Inventory Carrying Costs & Production Efficiency.
Sales and Marketing
Sales Pipeline and Productivity & Order Processing Efficiency.
IT Support Resource Costs, Cost to Purchase and Maintain Servers & Business Continuity/Disaster Recovery Costs.
Improvements were found across all KPIs including Obsolete Inventory Carrying Costs reduced between 60 and 80% and Sales Pipeline and Productivity improved by 40 to 60%.
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