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Employee of the Month

It’s 2016 and Keystone Data are doing better than ever. And a big part of that is down to the work done by our fantastic team. But putting the “I” in team, we’d like to recognise the hard work of our very own Employee of the Month. Our winner, Paul, wins it this month due to […]

Building a NetSuite Ecommerce Website with Keystone Data

Keystone Data produce high-performance, Ecommerce websites that integrate with a NetSuite system to provide an Ecommerce Platform without compromise. As an extension of Site Builder, Keystone Data can provide a complete, omnichannel experience that promotes directly accounting for online systems in one unified system. We believe Ecommerce should be seamless, and it’s time to support […]

Preview: SuiteCommerce Advanced Monte Blanc Release

NetSuite is looking to hit new heights with development of Monte Blanc, their upcoming release of SuiteCommerce. With a targeted release of early Q1, NetSuite is looking to up user experience and deliver greater operational efficiencies. New features are expected to include: improved support for SuiteCommerce InStore (NetSuite’s Sales Associate Interface to support Omnichannel Retail), […]

4 ways to get the most from NetSuite’s Customer Service & Support System for Retailers

1. Quick Add Solutions When responding to customer queries we often find we reuse the same snippets and templates over and over again. To make the process more efficient, you should use Topics & Solutions to organise your predefined copy for use in customer cases. NetSuite’s Knowledge Base can be used to feed FAQs onto […]

The internet in the consumer’s pocket : What retailers can do about Smartphones, Tablets and becoming Omnichannel

Consumers are swimming in more channels than ever when taking the purchase journey. Businesses have accepted they need to consider more than ever just how connected to the world of pricing and product information their customers are. With 31% of consumers visiting in-store before buying online and  34% doing research online then coming in-store, there […]

NetSuite Score SIIA CODiE Hat Trick

What Are The SIIA CODiE Awards? The CODiEs are a series of highly prestigious awards granted by the Software & Information Industry Association (SIIA) for outstanding accomplishments in those fields. With Netsuite OneWorld’s recent 2015 award for Best Financial Management Solution marking its third such win in as many years, NetSuite has cemented its position […]